WELCOME TO THE 80th ANNIVERSARY USD 19.28 SALE STATUS PAGE
Thank you for your continued interest in The Leading Hotels of the World's USD 19.28 Sale. We have created this dedicated site to keep you informed of all the latest developments relating to this 80th anniversary offer.
As promised, we are back to provide a final update on the USD 19.28 Sale. As of yesterday, we have finished processing thousands of request forms and have successfully allotted all of the available room nights.
For those of you who are disappointed whose requests were not fulfilled and are wondering why, please see some of the determining factors below:
- The first request was received in 31 seconds.
- Within the first three minutes, there were over 6,000 submissions.
- The most popular destinations - Paris, London, Berlin, New York and Chicago - were sold out in minutes.
- As previously indicated in our communications, the available dates for travel varied among the participating hotels.
- There were a limited number of rooms allotted at each participating property at this special rate. (It may appear that the hotel still has availability during your travel dates, but the sale rated rooms are sold-out.)
For those who received a confirmation email, please be reminded that you may not make any changes to your confirmed reservation and reservations are not transferrable. Should you have received a hotel confirmation that does not correspond to your top three hotel choices, we were fulfilling your request based on your indication of complete flexibility. (Perhaps you even inadvertently selected that option.) If you received confirmation of a hotel stay that is not suitable that you do not wish to use, please either call or email the hotel directly to cancel.
Please know that we have deleted all email addresses collected during this campaign and will respect the privacy laws regarding the reservations that have been fulfilled. If you are a Leaders Club member, we will retain your contact information.
We would like to thank all of you who submitted hotel request forms and supported our 80th anniversary initiative. We are very excited to have granted thousands of lucky participants their travel wishes and hope to see you at a Leading Hotel soon!
Last updated: Thursday October 30 2008, 2300 GMT
We have made significant progress on processing the many thousands of hotel request forms we received last Thursday. Congratulations to those of you who have already received a confirmation!
Regarding your reservation, please note the following:
- You may have received a confirmation for a hotel that was not your first, second, or third choice. This is due to your indication of flexibility.
- If you selected two nights for a specific hotel and your confirmation is only for one, it is due to the limited accommodation availability at the USD 19.28 rate. We felt that it was better and more considerate to provide you with one night at this very special rate rather than nothing at all.
- You may see that the hotel has availability at regular rates during the dates you requested and were not granted. The USD 19.28 rate is based on a limited room allocation by each hotel. It does not mean that all available rooms are being sold at the promotional rate.
- In the interest of data privacy, we did not require credit card information to reserve the room. Nevertheless, your reservation is indeed valid.
- Changes are not permitted on any confirmed reservations and you will be required to show proof of identity upon arrival at the hotel.
- Should you intend on arriving after 6:00 pm, please contact the hotel directly to provide credit card details to guarantee the room.
- If you choose to cancel your reservation, please contact the hotel directly.
When we have allotted all of the available inventory and completed the reservations process, we will post an update here.
Last updated: Monday October 27 2008, 1515 GMT
Our 80th anniversary USD 19.28 Sale has now concluded. We thank all of you who took the time to participate. We have begun processing requests based on the sequential order in which they were received.
As a reminder, within seven days, you will be notified via email whether or not your reservation request was fulfilled. In the interim, please be patient as neither The Leading Hotels of the World, nor participating member hotels, will be able to provide any information on your individual requests.
When we have completed the entire reservations process and allotted all of the 6,000 available room nights, we will post a notification here. Prior to that, you will have received either an automatically-generated confirmation, or an email advising that your request was processed, but regrettably not fulfilled based on your criteria submitted.
Thank you again for your patience.
Last updated: Thursday October 23 2008, 1525 GMT
The pre-sale page for the USD 19.28 Sale is now active! Click here to review the Terms & Conditions prior to the promotion’s launch this Thursday, October 23 at 2:00 p.m. GMT.
Information on the USD 19.28 Sale is available at 1 800 643 8881 for callers within the USA and Canada. Elsewhere, customers should phone 1 407 681 6134.
Last updated: Wednesday October 22 2008, 1330 GMT
We are pleased to confirm that the USD 19.28 promotion will take place on Thursday, October 23, 2008 at www.lhw.com/1928. The sale will begin at 2:00 p.m. GMT (10 a.m. in New York, 7:00 a.m. in Los Angeles, 3:00 p.m. in London, and 11:00 p.m. in Tokyo) and will last for a total of 80 minutes. The above URL will become active 24 hours prior to the launch. Should you try to visit the URL before then, you will be redirected to this status page.
In order to help you prepare for the event, we would like to give you some helpful information on the format of the sale:
- When you arrive at the dedicated site, you will not be asked to register or log-in. For legal reasons and in adherence to the original Terms & Conditions, we are unable to restrict any individuals from participating in this global offer.
- Participants will be required to complete a travel request form, available exclusively at the dedicated site. Submission of this online form within the 80-minute promotion interval is the only way to potentially secure one of the 6,000 room nights that are available at the USD 19.28 rate.
- Forms will be processed on a first-come, first-served basis. Your requests will be fulfilled based on availability. Please remember that rooms and available dates vary among participating hotels.
- We will only accept and process one travel request form per household (rooms are based on double-occupancy); duplicate forms will be disqualified and discarded.
- Within seven days, you will be notified via email whether or not your reservation request was fulfilled. If your reservation has been secured, you will receive an automatically-generated confirmation from The Leading Hotels of the World. Please print a copy of this confirmation as you will need to present it to reception upon your arrival at the hotel along with proof of identity.
Things To Know In Advance Of The Sale About The Travel Request Form:
- You will be asked for your contact information including name, mailing address, telephone number, and email address. At no point will you be asked to provide credit card information.
- You will have a chance to submit your top three hotel choices with two possible arrival dates for each. In order to familiarize yourself with the participating hotels, please peruse the list below.
- You will be required to review and accept the sale’s Terms & Conditions, highlighted prominently on the travel request form, prior to submitting your travel request.
The Table Bay Hotel (Cape
Pezula Resort Hotel &
Participating Hotels in Asia &
The Langham, Hong Kong
The Legian (Bali)
The Shilla Seoul (Seoul)
The Club at The Saujana
The Strand (Yangon)
The Sherwood Taipei
Banyan Tree Bangkok
The Chedi Chiang Mai
Bo Phut Resort & Spa
(Koh Samui, Suratthani)
Santiburi Golf Resort &
Spa (Koh Samui, Suratthani)
The Nam Hai (Quang Nam
Participating Hotels in Caribbean
Tortuga Bay (Punta Cana)
Discovery at Marigot Bay
Participating Hotels in Central &
Alvear Palace Hotel (Buenos
Pestana Convento do Carmo
Royal Palm Hotel Galapagos
Hotel Oro Verde (Guayaquil)
Gran Meliá Caracas Suites
and Conference Center (Caracas)
Participating Hotels in North America
Château Bonne Entente
Cozumel Resort & Spa (Cozumel)
Marquis Los Cabos (Los
Hotel Habita (Mexico City)
Grand Velas All Suites
& Spa Resort (Nuevo Vallarta)
Paraiso de la Bonita Resort
& Thalasso (Riviera Maya)
Enchantment Resort &
Mii amo Spa (Sedona, Arizona)
Bernardus Lodge (Carmel
The Hay-Adams (Washington,
Biltmore (Coral Gables,
The James Chicago (Chicago,
La Posada de Santa Fe
Resort & Spa, A Rock Resort
(Santa Fe, New Mexico)
The Alex Hotel (New York,
Hotels in Europe
Hotel Loipersdorf Spa &
Amathus Beach Hotel
Amathus Beach Hotel Paphos
Hotel Le Palais Prague
Schloessle Hotel (Tallinn)
Hotel Raphael (Paris)
Hotel Adlon Kempinski
Kempinski Hotel Bristol
Grandhotel Schloss Bensberg
Hotel Hessischer Hof
(Frankfurt am Main)
(Frankfurt am Main)
Hotel Nassauer Hof
Hotel Atlantic Kempinski
Kempinski Hotel Corvinus
New York Palace Boscolo,
Killarney Park Hotel
Hotel Santa Caterina
Grand Hotel Baglioni
Palazzo Arzaga Hotel Spa
& Golf Resort (Brescia)
L'Andana (Castiglione della
Villa D'Este (Cernobbio)
Grand Hotel Villa Medici
Hotel Regency (Florence)
Villa La Massa (Florence)
Carlton Hotel Baglioni
Grand Hotel et de Milan
Grand Hotel Miramare
Hotel Lord Byron (Rome)
Grand Hotel Palazzo della
Fonte, Rome (Fiuggi)
Terme di Saturnia Spa &
Kempinski Hotel Giardino di
Costanza (Mazara del Vallo (Sicily))
Grand Hotel Excelsior Vittoria
Bauer Hotel (Venice)
Luna Hotel Baglioni
San Clemente Palace Hotel
& Resort (Venice)
Byblos Art Hotel Villa
Amista (Corrubbio Di San Pietro In Cariano)
Hotel de l'Europe
Vila Vita Parc (Algarve)
Hotel Quinta do Lago
Grand Real Villa Italia
Hotel & Spa (Cascais)
Bairro Alto Hotel (Lisbon)
The Hotel Baltschug
Kempinski Moscow (Moscow)
The Taleon Imperial Hotel
Gran Hotel La Florida
Hotel Rey Juan Carlos I
Fairplay Golf Hotel &
Spa (Benalup-Casas Viejas (Cadiz))
Silken Gran Hotel Domine
Barceló La Bobadilla
Hotel Puente Romano
Grand Hôtel Stockholm
Tschuggen Grand Hotel
Hotel Eden Roc, Ascona
Grand Hotel Quellenhof (Bad
Waldhaus Grand Hotel &
Hotel d'Angleterre (Geneva)
Carlton Hotel (St. Moritz)
The Dolder Grand (Zurich)
United Kingdom (UK)
Baglioni London (London,
The Langham, London
The Gleaneagles Hotel
Last updated: Friday October 17 2008, 2330 GMT
Since enlisting the services of Akamai Technologies, Inc. last Friday, we have made significant progress with the technological redesign of the USD 19.28 Sale. With the majority of the newly-built system completed, we are approaching the final launch phase of this project. Tomorrow, we are performing the "User Acceptance Testing" (aka our internal "dress rehearsal") in order to ensure that your customer experience is pleasant.
We will be posting further details on the actual sale this Friday, October 17 after 4 pm GMT (12 noon Eastern Daylight Time). Please check back here at that time. Thank you!
Last updated: Thursday October 16 2008, 0030 GMT
On Friday, October 10, we engaged Akamai Technologies, Inc., the world premier web content delivery network, to provide the technology solution for this endeavor. Together we are working diligently to finalize a technologically redesigned promotion whereby you will have a chance to secure one of the originally allotted 6,000 room nights available at the rate of USD 19.28.
The proposed solution maintains some of the same elements of the previous sale; however, it will follow a different format. Those elements include:
- The promotion will take place exclusively online at a dedicated time and will last for 80 minutes.
- All of the participating hotels (nearly 100 Leading Hotels) remain the same.
- Requests for accommodations will be fulfilled on a first-come, first-served basis.
- Travel dates are strictly between the promotional time period of November 1 to December 15, 2008.
- The number of rooms and the available dates for travel vary among the participating hotels.
We plan to announce the details and instructions of the new USD 19.28 promotion no later than Friday, October 17, 2008. In the meantime, please check back here for related news at your leisure. Any updates will indicate the date and time of posting. Details of the promotion will be posted at least 48 hours before the sale begins.
Last updated: Monday October 13 2008, 0001 GMT