Estelle Germanetto
Estelle Germanetto has a distinguished pedigree. She was schooled in haute hospitality at glossy Parisian establishments such as The Ritz, Georges V, and Fouquet's, where she’s honed a passion for the savoir recevoir and a meticulous attention to detail. From composing a floral arrangement to adjusting the placement of a rug, her daily duties are carried out with rigor, expediency, and verve. First impressions are important, she says, but her paramount concern is exceeding guest expectations even before a request is made. “One aspect of my profession that I highly regard is interacting directly with clients‚ cultivating close rapports while guarding the utmost discretion.” At Villa Maïa—with just 37 rooms—Estelle gets to carry out her mission on an intimate scale.