For Sayil Torrez, her position at Chablé Yucatan is ideal in every way imaginable. As a Yucatecan—a resident of the Yucatán—her background provides a unique perspective on the resort’s special blending of modern design, alongside elements of Mayan culture and colonial heritage. At every corner, whether the millennia-old cenote or the remnants of a sisal factory, guests encounter something whose allure seems palpable. Torrez aims to enhance such experiences through expertise, and above all, by the attentive service that characterizes Chablé and the special warmth of the Yucatecos.
Sayil was born in the state of Michoacán in western Mexico, celebrated as a winter habitat of the monarch butterfly. But she grew up in Mérida on the Yucatán peninsula and considers herself a Yucatecan. Before coming to the Chablé Yucatan, work in a hotel awakened her love for the hospitality industry and for visitors to Mexico. At Chablé, where she is a concierge, Torrez takes pleasure in introducing guests to the resort’s many features, including its spa, set uncommonly by a cenote.