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LHW Celebrates Its Hotel Membership at 2017 Annual Convention

December 19, 2017



The Leading Hotels of the World Celebrates
Its Hotel Membership at 2017 Annual Convention
Prestigious Members Honored for Exemplary Customer Satisfaction, Outstanding Leadership
and Exceptional Engagement in Cannes, France

The Leading Hotels of the World unveiled its 2017 Membership Awards recipients during its gala event, culminating the Leading Hotels Annual Convention in Cannes, France on Sunday, December 3, 2017. The ceremony, taking place at Palais des Festivals et des Congrès, honored six member hotels and hoteliers for their continuous commitment to creating happy guests, exemplary leadership in and contribution to the art of hospitality and passion for delivering remarkably uncommon experiences.

“The Leading Hotels of the World Membership Awards is an opportunity to celebrate our member hoteliers’ success and ongoing commitment to individualize and transform the guest experience,” said Ted Teng, president and CEO of The Leading Hotels of the World. “The hotels awarded, though all distinct, are tied together by what sets them apart: offering authentic, unexpected travel experiences that are rooted in their destinations.”

The 2017 Leading Hotels Award honorees include:

Member of the Year: Shutters on the Beach, Santa Monica, CA, USA for demonstrating extraordinary support of, and engagement with the Leading Hotels organization and its programs.

New Member of the Year Award: The Nai Harn, Phuket, Thailand for its commitment the Leading Hotels membership through its engagement with the brand and its dedication to establishing and maintaining exceptional quality scores.

Remarkably Uncommon Award: D Maris Bay, Mugla, Turkey for creating story-worthy guest experiences through innovative service and creative team engagement.

Leaders Club Leadership Award: The Hay-Adams, Washington, D.C., USA for its outstanding commitment, creativity and engagement with the Leaders Club program, and pioneering best practices involving Leaders Club and bringing the experience to life for its guests.

Happy Guest Award: Royal Mansour Marrakech, Marrakech, Morocco for providing the greatest commitment to the guest experience, based upon the hotel’s latest quality score and Leaders Club feedback from the previous year.

Leading Legends Award: Mr. Frank Marranbach for his passion for excellence and quality as managing director of Brenners Park Hotel & Spa in Baden- Baden as well as CEO of the Oetker Collection. In addition, Mr. Marrenbach served as The Leading Hotels of the World vice-chairman of the executive committee and chairman of the audit committee from 2005-2016.

All six award recipients received an inscribed wristwatch by Blancpain. The world’s oldest watch brand, Blancpain has participated in the company’s annual general assembly since 2005, providing the timepieces presented to the winners of the member recognition awards. The honorees were also presented with an engraved Tiffany & Co. trophy and a gift from Moët Hennessy.

The Annual Convention brings together the owners, managing directors and general managers of the more than 400 independently owned luxury hotels and resorts within the collection for business sessions and cultural events. The event, themed, “Visionary Leadership,” took place throughout the Cannes including the Leading Hotel, Hôtel Barrière Le Majestic Cannes.

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About The Leading Hotels of the World, Ltd. (Leading Hotels)
Comprised of more than 375 hotels in over 75 countries, Leading Hotels is a collection of uncommon luxury hotels. Rooted in the locations in which they are found, members embody the very essence of their destination. Through varied styles of architecture and design and distinct cultural experiences enhanced by passionate people, the collection is for the curious traveler looking for their next discovery. Established in 1928 by several influential and forward-thinking European hoteliers, Leading Hotels has an eight-decade-long commitment to providing remarkable, authentic travel experiences. The company selects only hotels that meet its high standards for quality and distinctiveness, resulting in a curated portfolio of hotels united not by what makes them the same, but the details that make them different. Leaders Club is the company’s exclusive two-tiered guest loyalty program, consisting of like-minded travelers seeking uncommon travel experiences. The program provides its members with personalized service and exclusive travel benefits to enhance their stays at any Leading Hotel around the world. For more information visit: www.lhw.com, Facebook at www.Facebook.com/LeadingHotels and Instagram @leadinghotelsoftheworld
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